Terms of service:

Shipping: Asheville, NC. Your order will be shipped within 24 hours (subject to availability), excluding Friday or day prior to Holiday, by UPS ground unless otherwise specified by you.

Terms: We accept credit card payments (VISA/MC/AMEX) and company checks.

Discrepancies: Notify customer service of any discrepancies, including damages, shortages, or incorrect fulfillment. Claims must be submitted within 7 days from receipt of goods.

Returns: Returns are not accepted without prior approval by Spiritex. Approved returns are accepted in original cartons and charged a 25% restocking fee. Spiritex cannot accept return of embroidered, imprinted or label changed or altered merchandise. Please check your order carefully before embellishing. Returns not accompanied by a Spiritex Return Authorization number (RA#) will be refused at time of delivery.

Quality: makes every effort to ship you the highest quality goods in the styles and colors you request. Due to the nature of our product, we allow for slight variances in color, texture and design. To ensure that you are always getting our best products, Spiritex reserves the right to change or improve the details of our products without prior notic